Shipping policy

At Fromolux, we understand your excitement to begin your journey to smooth, confident skin with the LUX 90 IPL Hair Removal Device. That's why we're committed to ensuring your order arrives swiftly, securely, and ready for you to start experiencing effortless hair removal. Our comprehensive shipping policy is designed to provide you with peace of mind from the moment you click "order" to the day your LUX 90 arrives at your doorstep.

Transparent Shipping Fees

To ensure the reliable and efficient delivery of your LUX 90 device, a shipping fee of 29.90 ILS per order applies. This fee is essential to cover the costs associated with our trusted courier services, which are meticulously chosen for their speed and security. Please note that this shipping fee is non-refundable, allowing us to maintain the high standards of delivery service you expect and deserve.

Expedited Delivery Times

We know you're eager to receive your LUX 90, and we strive to get it to you as quickly as possible. Most orders are typically delivered within 4 to 8 business days. However, we're often able to surprise our customers with even faster delivery times! Our dedicated logistics team works diligently to process and dispatch your order promptly, minimizing any waiting period. Please keep in mind that business days exclude weekends and public holidays.

Real-Time Tracking for Your Convenience

Once your LUX 90 IPL Hair Removal Device has been carefully packaged and dispatched from our facility, you'll receive a confirmation email that includes comprehensive tracking details. This allows you to monitor the progress of your shipment every step of the way, providing you with real-time updates and an estimated delivery date. We believe in transparency and want you to feel connected to your order's journey right to your door.

Secure and Reliable Courier Services

Your LUX 90 is a valuable investment in your beauty routine, and we treat it with the utmost care. We partner with reputable and reliable courier services known for their secure handling and timely deliveries. Our packaging is designed to protect your device during transit, ensuring it arrives in perfect condition, ready for immediate use.

Our Commitment to Your Satisfaction

We are absolutely thrilled to bring the LUX 90 to your door and play a part in your journey to effortless hair removal. Your satisfaction is our top priority. If you have any questions at all regarding your order, shipping process, or anything else related to your Fromolux experience, our friendly and knowledgeable customer support team is always here to help. Don't hesitate to reach out – we're just a message away and ready to assist you.

Thank you for choosing Fromolux. We appreciate your trust in our products and services, and we look forward to helping you achieve beautifully smooth skin.